Privacy Policy and Notice for California Residents

Privacy Policy and Notice

Last Updated: July 11, 2021

This Privacy Policy and Notice applies to Personal Information relating to California residents and households, including where such information is collected through websites owned and operated by Indivior Inc., which is ultimately owned by Indivior PLC (together, with all other Indivior PLC owned entities, the “Indivior Group”). All 
references to “Indivior,” “us,” “our,” or “we” shall mean the Indivior Group.

​This Privacy Policy and Notice applies solely to California residents and households. This Privacy Policy and Notice forms part of Indivior’s global program for the management of Personal Information (more information on which can be found in our Global General Privacy Policy and Notice available here). 

This Privacy Policy and Notice outlines the following:

a) The information we collect from you as a visitor to an Indivior website or as otherwise provided to us by you;
b) How we will use, and in some circumstances, share that information; and
c) The choices available to you regarding your Personal Information and how you can request access to or deletion of this information.

This Privacy Policy and Notice is part of and incorporated into the Terms of Use found at, which is a legally binding agreement between you and Indivior.

We may update this Privacy Policy and Notice from time to time. Therefore, we ask you to check this Privacy Notice occasionally to ensure that you are aware of the most recent version. We will notify you of any changes where we are required to do so.


For purposes of this Privacy Policy and Notice, “Personal Information,” “Personal Data,” or “PI” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular California resident or household.

What Information Do We Collect and How Do We Use It?

Indivior collects certain Personal Information that you provide to us voluntarily. We also collect Personal Information about you automatically when you visit our websites, such as through the use of website “cookies”. In the preceding 12 months, we have collected the following categories of Personal Information about California consumers: 

We may use Personal Information to help us provide services; to develop, update, or refine our products; to provide you with information about specific products or otherwise communicate with you, including to respond to your queries or requests; to help us track the way you use our website; to help us understand our consumers; to help improve our products and services; to comply with our legal obligations; to defend or make legal claims, including to protect our rights or the rights of a third party; researching our products, market, and business; conducting training, including gathering and sharing information and feedback on our products and services; in connection with adverse event reporting, and to manage any adverse events notified to us and administer our global safety systems and risk management plans; as reasonably needed in connection with any proposed or actual sale or transfer of any part of our business; or as otherwise described to you at the time we collect your Personal Information.

Please also note that our website(s) collect Personal Information through the use of cookies (and other similar technologies) as part of improving the content and functionality of the website and for the purposes described above.

We also use aggregate information, which does not identify individuals, to monitor site usage and customer traffic patterns to our websites and pages. This information is used to help us improve the design and layout of the content.

Sharing Your Personal Information

In the preceding 12 months, we have shared Personal Information for the business purposes described above with the following categories of third parties:

Please note that we may also share Personal Information with third parties in the following circumstances:

We do not sell Personal Information of California consumers (including consumers under 16 years of age) to third parties.

Rights to Know and Access Specific Pieces of Personal Information

You have the right to request that we disclose certain information to you about our collection, use, and disclosure of your Personal Information over the past 12 months. You also have the right to request access to the specific pieces of information that we have collected about you. Please refer to the Exercising Your Rights section below for details about submitting a request.

Right to Opt Out of Sales of Personal Information

Under California law, if a business sells Personal Information to third parties, California consumers have the right to opt out of sales. Please note that Indivior does not sell the Personal Information of California consumers.

Right to Request Deletion of Personal Information

You have the right to request that we delete the Personal Information that we hold about you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies. Should a legal exception apply, we will provide you with information about why the information was excluded in our response to you. Please refer to the Exercising Your Rights section below for details about submitting a request.

Exercising Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request to us by contacting us using one of the options below.

You may submit a request via email to

Or you may call our toll-free number at: 877-820-1280

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information.

You may only make a verifiable consumer request for access to the specific pieces of Personal Information we hold about you twice within a 12-month period. The verifiable consumer request must:

In order to verify your identity, we may respond and request additional information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative of that person. Depending on the type of request you submit, we may ask you to provide two or more specific pieces of information about you, which may include, among other details, your name or address.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm that the Personal Information relates to you. When verifying a request from an authorized agent, we may also require that the California consumer either verify their own identity directly with us or confirm that they provided the authorized agent permission to submit the request.

We will only use the Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We will confirm receipt of a request to know, access, or delete within ten days. We endeavor to respond to verifiable consumer requests within 45 days of its receipt. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing.

We will deliver our written response by mail or electronically, at our option.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.


Under California law, California consumers have the right not to be subject to discrimination based on their exercise of the rights described in this Privacy Policy and Notice. We will not discriminate against you for exercising any of your CCPA rights.

Contacting Us

If you have any questions or comments about this Privacy Policy and Notice or otherwise wish to contact us, you may do so by mail at:

Indivior Inc.

10710 Midlothian Turnpike

North Chesterfield, VA 23235

Attn: Legal Department

You may also contact us by email at

Or you may call our toll-free number at: 877-820-1280